My account is maybe screwed?

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My account is maybe screwed?

Postby M/Sgt.Croaker (RO) » Tue Dec 25, 2012 12:19 pm

I cant log in to my account or any of that. I have tried everything and nothing is working. My dad wiped his hard drive last night and my account an all was on it. Could it have messed something up since he didnt deauthorize the account?
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Re: My account is maybe screwed?

Postby M/Sgt.Croaker (RO) » Tue Dec 25, 2012 2:10 pm

Never mind anymore I
contacted steam and they fixed it.
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Re: My account is maybe screwed?

Postby Lt.Gen.xXHeAdShOtXx » Wed Dec 26, 2012 3:24 am

I'm just curious, how long did Steam support take to reply to your ticket?
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Re: My account is maybe screwed?

Postby Col.Hydra » Wed Dec 26, 2012 5:16 am

You probably had Steam Guard on. But, curious on what the problem was.
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Re: My account is maybe screwed?

Postby Maj.Gen.Asty » Wed Dec 26, 2012 1:03 pm

Lt.Col.xXHeAdShOtXx (RO) wrote:I'm just curious, how long did Steam support take to reply to your ticket?


I'm very curious about this too because the last time I had to contact them about something it took DAYS for them to even respond let alone fix my problem.
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Re: My account is maybe screwed?

Postby M/Sgt.Croaker (RO) » Wed Dec 26, 2012 11:33 pm

They sent a thread back saying that your account was reset, or something of that sort I tested it out and it worked. Although I was suprised how fast it was. A Msg I sent a while back was about my account was hacked before and when I asked for another cd key it took a week for me to get a reply. This one took 2 hours.
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Re: My account is maybe screwed?

Postby Lt.Gen.xXHeAdShOtXx » Sat Dec 29, 2012 12:30 am

Wow, 2 hours. That's very quick. The steam support must not be very busy. When my account got hacked, it took a week for me regain it. Another time when I had some billing issues, it took less than a day so it all depends on how busy they are.
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Former Senior Recruiting Officer
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Senior Recruiting Officer (2013 - 2014)
SRRP Assistant Website Administrator (2013 - ) __________________________________________________________________________________________________________________________________________________________________

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Re: My account is maybe screwed?

Postby Col.Hydra » Sun Dec 30, 2012 5:29 pm

It's all based on what day of the week, what subject(priority), and which department that needs to handle the case. I've talked to Steam Support a lot, and usually takes less than 3-5 days for me.
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